As a Sales representative your role will be to ensure a smooth sales process and maximize the sales of services or goods offered by the company. Your focus will be primarily on SPENN Business products and services. You ensure the customer is satisfied and adequately cared for while closing the deal. You will be in direct contact with the customers so you should be presentable and well aware of the company’s products, policies and procedures. This way new accounts can be established for SPENN.
DUTIES AND RESPONSIBILITIES
Daily duties and responsibilities that are naturally associated with the position include, but are not limited to:
● Drive B2B sales by calling and visiting potential customers to present, promote and sell products/services of the company.
● Possess strong knowledge of SPENN products and services to identify customer needs
● Use database, CRM and other software to maintain an accurate record of all sales, scheduled customer appointments, and customer demands, needs and preferences.
● Use product knowledge to showcase the solutions that SPENN company can offer to prospects
● Meet monthly sales targets effectively.
● Process sales contracts
● Support the team in onboarding process
● Establish, develop and maintain positive business and customer relationships
● Informing management of possible product improvements and changes to ensure that company products meet current market needs.
● Perform any other Sales related activities depending on company needs.
● Keep abreast and report on best practices market conditions, competitive activities, advertising, and promotional trends.
● Attend training to stay up to date with the specifications of new products and services
● Continuously improve through feedback
KEY BEHAVIOR AT WORK
● Strong interpersonal and client relationship management skills.
● High level of integrity and professionalism.
● Effective communication and active listening skills.
● Punctuality and reliability in client engagements and deliverables.
● Proactive attitude with a focus on exceeding client expectations.
● Team-oriented mindset and collaboration with colleagues across departments.
GOALS
The immediate goals are:
● Increase the number of SPENN Business sales onboarded.
● Increase the amount of active business accounts month on month.
● Increase the number of transactions from client’s month on month.
● Maintaining an excellent overview of the current portfolio and potential sale.
QUALIFICATIONS AND SKILLS
In all areas of responsibility, we ask you to apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality. Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
Furthermore:
● Minimum of 3 years work experience in B2B sales preferably in Fintech and Commercial banks
● Knowledge of MS Office
● Experience with data analysis and interpretation
● Familiarity with CRM practices
● Understanding of IT-integrations including API connectivity
● Excellent time management and multitasking skills.
● Understanding of sales dynamics and processes.
● Motivated and target driven
● Excellent selling, negotiation and communication skills
● Ability to work under pressure and prioritize tasks.
● Excellent problem-solving and networking skills.
● Fluent in English and Kinyarwanda, knowledge is French is an added advantage.
SALARY AND BENEFITS
● Monthly fixed salary
● Private medical insurance
● Airtime
● Travel reimbursement
